Hybrid Workplace Software: An IT Manager’s Checklist

Published: January 31, 2022

A hybrid workplace software is essential for the smooth functioning of a hybrid work  model. This blog lists out several features to guide IT managers to invest in the right hybrid workplace solution.

If managing the transition to work-from-home was difficult, return-to-office will be an IT challenge like no other. It is now clear that a hybrid workplace is the future of work. A hybrid workplace software can make life easy for the IT Manager. However, you need to pick the right one with all the necessary features.

We have put together a comprehensive checklist so you do not miss any of the must-haves in the software. Hope it helps.

Before we get to the list, let us quickly walk you through the fundamentals critical for the success of your hybrid office.

What Makes a Hybrid Workplace Successful? 

If you are moving from a remote work model to a hybrid workplace, three things can make or break your transition:

1. Knowing what jobs you can move to hybrid

2. Open and free-flowing lines of communication with both on-site and remote employees

3. Picking the right combination of hybrid workplace software and collaboration tools

As you may understand, a hybrid workplace is not just about technology, it is about people. So, you need to pay equal attention to the softer aspects of the transition. However, here we focus only on the technological aspects of it. More specifically, the hybrid workplace software.

Bonus Read: How to Make Hybrid Workplaces Fair for All? 

Hybrid Workplace Software Checklist

As the IT manager, you must shortlist, purchase and implement the best hybrid workplace software. Where do you start? 

Here are ten things that will help you get started.

1. It Should Integrate with Existing Tools

All businesses use some tool that finds company-wide applications. It could be a calendar to book meetings, online collaboration tools like Slack or Microsoft Teams, or a visitor management system. You could be using a few or many tools depending on your business needs. 

The hybrid workplace software you choose must seamlessly integrate with your current tools. If not all, you should be able to integrate it with the most critical ones.


2. The Hybrid Workplace Software should have Minimum Implementation Time

With most organizations resuming work from the office, the implementation time could be a deciding factor. Ideally, you would want a hybrid workplace software that can get up and running in the shortest possible time. However, it also depends on the depth of integration you need with your existing tools.


3. It should be Secured 

A hybrid workplace software will, in some ways, evolve to be the nerve center of your day-to-day operations. It will carry a significant amount of data, including but not limited to employee details, productivity, and more. Therefore, you would want it to have top-notch security features.


4. The Hybrid Workplace Software should be Scalable 

Hybrid workplace software is a long-term investment. You would not want to go out shopping every time a new feature is required, more employees join, or a facility gets added. Hence, choose a system that is flexible and scalable. 

Going in for a modular solution will help you address your changing needs over the foreseeable future. With a modular solution, you can add more features as and when you need them. Coming from the same vendor, these modular solutions are easy to integrate. More importantly, it serves both time and effort.


5. It should Provide Vendor Support

Even if you find the right product with all features you require, it might not suffice. Without adequate vendor support, both implementation and maintenance are a challenge.

Unlike other applications, a hybrid workplace software forms the foundation of your office operations. If it breaks or fails, you will need a vendor that fixes it quickly. So, make sure your vendor has adequate resources to help you at any time of the day. 


6. The Hybrid Workplace Software should have a Mobile App Version

A hybrid workplace software also must have an app version for multiple reasons. It would make planning office visits, booking desks, meeting rooms, and even commutes much easier for employees. Secondly, the facility managers can manage space even when away from their desks. 

If you find one that is also easy to use, it would be icing on the cake.


7. It should Allow Seamless Desk and Meeting Room Booking 

If you are moving to a flexible work model, hoteling or hot-desking would be the way forward. The hybrid workplace software you choose must support both hot-desking and hoteling. It must also recommend and allow users to book meeting rooms based on their needs – number of participants, type of meeting, equipment required, and others.


8. The Hybrid Workplace Software should allow Visitor Management

Considering you have a visitor management system, it might not serve the requirements of the post-COVID world. For example, along with the name and purpose of the visit, you would also want to know the body temperature, vaccination status, and if the visitor is masked-up. 

Older systems may not be able to capture so many details. Hence, you must choose a hybrid workplace software that comes or works with the latest visitor management systems.

Also Read: 9 Essential Features of a Visitor Management Software

9. It must Facilitate Social Distancing

Social distancing is one of the primary reasons why offices are opting for a hybrid workplace and not running at full strength. If your hybrid workplace management tool does not facilitate social distancing, it serves little purpose. 

Therefore, pick a hybrid workforce software with sensors that help maintain distance between seats, detect air quality and the number of people on the floor. You could also control the number of people by capping the visits or desk bookings for any given time.


10. The Hybrid Workplace Software should have Centralized Dashboards and Robust Reporting

Lastly, the ideal hybrid workplace software helps you collect and analyze data about your office real estate and productivity, among other things. While all applications claim to have these capabilities, their strengths and depth of analysis vary. Make sure you evaluate these based on your current and future needs.


Hybrid workplace software is now a ubiquitous tool across all businesses and organizations. The increased demand has spawned many solutions. Admittedly, it is easy to get overwhelmed with the choice available in the market today. We hope this checklist helps you pick the best one.

Stay tuned to the WorkinSync blog to know more about hybrid workplace and tools that make it successful.

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